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🩺 How to Fax Medicaid Renewal Documents

📅 Updated October 2026 · 🇺🇸 Send from anywhere in the US

✦ Quick Answer

You can fax a Medicaid renewal only if your state's renewal form or notice prints a fax number, because the federal rule requires states to accept renewals online, by phone, by mail and in person, but it does not require fax. Texas does take fax: the H1010-R renewal form prints fax 1-877-447-2839. New York City does not take renewals by fax at all. A cover page plus a two-page form costs $2.99.

Fax your renewal, $2.99

📋 In This Guide

Check Whether Your State Takes Fax
Texas: Form H1010-R
New York City: No Renewal Fax
Entering the Fax Number
What to Put on the Cover Page and Each Page
Deadlines and the 90-Day Window
Cost, Your Record and a Failed Fax
Frequently Asked Questions

Check Whether Your State Takes Fax

Federal rules say states must accept Medicaid forms through a website, by telephone, by mail, in person, and through other commonly available electronic means. Fax is not on that list, so each state decides. Look at your renewal form and your notice: if one of them prints a fax number for renewals, you may fax to that number. If they show only a mailing address, an online portal and a phone number, use one of those routes instead.

If you cannot find your notice, use the state selector on Medicaid.gov, which lists the contact information for each state's Medicaid agency, and then check that agency's renewal page. Do not use a fax number from another program or another state.

Texas: Form H1010-R

In Texas, the renewal form is H1010-R, "Your Texas Benefits: Renewal Form", and the current version is dated 11/2025. The form prints fax 1-877-447-2839 and says that if the form is two-sided, you must fax both sides. You can also mail it to Texas Health and Human Services Commission, P.O. Box 149025, Austin, TX 78714-9025, renew online at YourTexasBenefits.com, or go to a benefits office (call 2-1-1 to find one).

Two warnings apply. The HHSC web page for this form shows the number as 877-477-2839, but the form itself prints 877-447-2839, so use the number printed on the form you were sent. An old 2012 copy of the form still shows a Midland, Texas post office box, which is out of date. H1010-R is the Texas Works renewal, which covers SNAP, TANF and Medicaid cases under Texas Works; see how to fax SNAP recertification documents.

Fax your renewal, $2.99

New York City: No Renewal Fax

New York City's Human Resources Administration (HRA) does not take Medicaid renewals by fax. Its ways are ACCESS HRA online, mail to the renewal program at PO Box 329060, Brooklyn, NY 11232-9823, or in person at any Medicaid Community Office. The HRA fax number 917-639-0837 is only for form MAP-751W, the Medicare Savings Program review on an active Medicaid case, so do not send a renewal there.

The rule: fax a Medicaid renewal only to a fax number printed on your own state's renewal form or notice. If no fax number is printed, use the portal, mail, phone or an office visit.

Entering the Fax Number

Select United States and type all 10 digits of the fax number, starting with the area code. Do not type the leading 1, because +1 is added for you, and the box removes a 1 if you type one. The pay button turns on only when all 10 digits are in. The Texas number 1-877-447-2839 is entered as 8774472839. If you are using a phone, see how to fax from an Android phone.

Fax your renewal, $2.99

What to Put on the Cover Page and Each Page

On the cover page, write "Medicaid renewal", your full name, your case number from the notice, your date of birth, your phone number, and the total page count. Put your name and case number at the top of every page, and number each page, such as "Page 2 of 6". If the form has two sides, scan both sides, as the Texas form asks. Add the proof your notice asks for, such as pay stubs, in the order the notice lists them. For income papers, how to fax employment income verification may help.

OverseasFax is not HIPAA compliant and does not sign a business associate agreement (BAA), which matters to doctors' offices and clinics. You, as the person renewing, may fax your own renewal papers.

Deadlines and the 90-Day Window

Federal rules say Medicaid must be renewed once every 12 months, and the state must give you at least 30 calendar days from the date it sends the renewal form to send it back. Your own due date is on your notice, so use that date. New York City's HRA says it starts reviewing a renewal 30 days before coverage ends.

If your coverage ended because you did not send the form or the papers, you still have a chance. If you send them within 90 calendar days after the coverage ended, or longer if your state allows it, the state must treat them as an application and reconsider your case without asking for a new application.

Fax your renewal, $2.99

Cost, Your Record and a Failed Fax

If your cover page and renewal form come to 3 pages, the fax costs $2.99. With three pages of pay stubs added, 6 pages comes to $2.99 + 3 x $0.99 = $5.96. You see the total before you pay.

There is no account, nothing is printed on your document, and delivery usually takes a few minutes. Your confirmation email shows the destination number, the page count and the time in US Eastern Time, which is your record of exactly when it was sent. If the fax cannot be delivered, the full amount goes back to your card automatically. If the office wants to fax something back, our sister service GetAFax.com gives you a private US fax number for 24 hours for $5, for up to 30 pages, with faxes sent to your email as a PDF. All US guides are in the US fax guide.

Why send it here

One price for the whole fax, shown before you pay, and nothing added at checkout.

Nothing is printed on your document. It arrives exactly as you uploaded it.

If it cannot be delivered, the money goes back to your card without you asking.

It works from anywhere in the US, in any browser, with no account.

Frequently Asked Questions

Cost and what you get

How much does it cost to fax my Medicaid renewal packet?

$2.99 for up to 3 pages, and $0.99 for each extra page. A cover page, a two-page form and three pay stubs is 6 pages, which is $5.96.

Is there a free way to send my Medicaid renewal?

Yes. Every state must accept renewals online, by phone, by mail or in person, and those routes cost nothing. Free fax services also exist, but they usually cap pages and print advertising on the cover page.

Sending a fax

Can I fax my Medicaid renewal form?

Only if your state's renewal form or notice prints a fax number. Federal rules require states to accept renewals online, by phone, by mail and in person, but fax is a state choice.

What is the Texas Medicaid renewal fax number for form H1010-R?

1-877-447-2839, as printed on the H1010-R form dated 11/2025. The form says to fax both sides if it is two-sided.

The Texas HHSC website says 877-477-2839 but my H1010-R says 877-447-2839, which one is right?

Use 877-447-2839, the number printed on the form. The web page number looks like a typo, and the form you were sent is the one to follow.

What is the current Texas H1010-R mailing address?

Texas Health and Human Services Commission, P.O. Box 149025, Austin, TX 78714-9025. The old Midland, Texas post office box on the 2012 version is out of date.

Can I fax my NYC Medicaid renewal to HRA?

No. New York City HRA takes renewals through ACCESS HRA online, by mail to PO Box 329060, Brooklyn, NY 11232-9823, or in person at a Medicaid Community Office.

Can I send my Medicaid renewal to HRA fax 917-639-0837?

No. That number is only for form MAP-751W, the Medicare Savings Program review on an active Medicaid case, sent to the Undercare Processing Division.

My Medicaid renewal letter only shows a mailing address, can I fax it anyway?

Do not fax it to a number you found elsewhere. Use the mail address, the online portal, the phone line or an office visit, or call the agency to ask whether it has a renewal fax number.

Fax numbers and format

How do I type the Texas Medicaid renewal fax number?

Select United States and type 8774472839, with no leading 1, spaces or dashes. The +1 is added for you, and the pay button turns on once all 10 digits are in.

Where do I find my state's Medicaid renewal fax number?

On your renewal form or notice. If it is not there, use the Medicaid.gov state selector to find your state's agency and check its renewal page.

Receiving a reply

Can the Medicaid office fax me back a request for more papers?

Not to OverseasFax, which only sends. Our sister service GetAFax.com gives you a private US fax number for 24 hours for $5, for up to 30 pages, and faxes arrive in your email as a PDF.

Delivery, proof and safety

How do I show the Medicaid office when I faxed my renewal?

Keep the confirmation email. It shows the destination number, the page count and the time in US Eastern Time, which is your record of exactly when it was sent.

My Medicaid renewal fax did not go through, what now?

Your money goes back to your card automatically. Check that you typed 10 digits with no leading 1, then send again, and if it fails twice, use mail or the online portal before your due date.

Is it safe to fax Medicaid renewal papers with my case number on them?

Yes, if the number is right. There is no account and nothing is printed on your document, so check the fax number against your own form before you pay.

Is OverseasFax HIPAA compliant for Medicaid paperwork?

No. OverseasFax is not HIPAA compliant and does not sign a BAA, which matters to doctors' offices, but you may fax your own Medicaid renewal papers.