Escrow tax bills, insurance declarations, payoffs, PMI removal, and hardship packets: mortgage servicers still process signed documents by fax. How to find the right department number and send in minutes, with the loan number on every page.
📠 Fax Your Mortgage Servicer NowYour mortgage servicer, the company you send your monthly payment to, handles escrow, taxes, insurance, and the paperwork of your loan for as long as you hold it. That paperwork is signature heavy and deadline driven, which is exactly what fax handles well: a faxed document lands the same minute with a timestamped confirmation and drops directly into the right department, unlike an email attachment lost in a shared inbox or a portal that rejects the file type. When a servicer says fax your tax bill or fax the signed authorization, a faxed page with your loan number on it is what moves your request forward.
This guide covers faxing any document to any US mortgage servicer: escrow tax bills, insurance declarations, payoff requests, PMI removal, and hardship packets. Everything works the same whether you send from the US or from anywhere else, since the fax happens in your browser and the destination is a US number.
There is no universal mortgage fax number, and often each department within a servicer has its own. Three reliable sources, in order. First, your monthly mortgage statement, which prints department contacts including fax. Second, the letter or notice you are responding to, which lists the fax number for that specific request, the best source when you have one. Third, the servicer's official website under contact, help, or a topic like escrow or payoff. If the site lists different numbers for escrow, insurance, payoffs, and loss mitigation, use the one that matches your document, since a payoff request sent to the insurance line simply waits in the wrong queue. Confirm the number the day you send, because servicers reorganize departments and numbers change.
The common ones, all real: a property tax bill so escrow pays it on time; a homeowners or hazard insurance declaration page after switching insurers; a payoff request or authorization when selling or refinancing; a request to remove private mortgage insurance once you have enough equity; a hardship or loss mitigation application with income documents when you have fallen behind; and account requests like a name change, an autopay form, or a dispute. Whatever the document, the pattern is the same: your loan number on every page, the servicer's department fax number, and a confirmation you keep.
Escrow is the account your servicer uses to pay your property taxes and homeowners insurance out of your monthly payment. Two errands dominate. When a tax bill arrives and you want escrow to pay it, you fax the bill to the escrow or tax department. When you change insurers, you fax the new insurance declaration page so the servicer updates the policy it pays from and does not force place expensive coverage. Both are time sensitive: a missed tax deadline or a lapsed policy on file triggers exactly the costly problems escrow exists to prevent, so the timestamped confirmation from a fax is worth keeping.
When you sell or refinance, the closing agent needs an official payoff statement, and getting one usually starts with a signed authorization faxed to the servicer's payoff department, often on a deadline tied to your closing date. Separately, once you have paid your loan down enough, you can request removal of private mortgage insurance, which usually means faxing a written request and sometimes supporting documents like a home value estimate. Both are the kind of signed, dated, department specific paperwork that fax was built for.
Plenty of homeowners deal with servicer paperwork away from home: owners traveling, people who moved, and those who split time abroad. The fax works identically from any of 93 countries, lands on the servicer's US line in minutes, and the confirmation timestamps arrival in the servicer's time zone, which is the one a payoff or tax deadline runs in. A tax bill photographed and faxed the same evening from wherever you are beats one waiting weeks for your return.
A mortgage document to a US servicer is a Tier 1 destination: $2.99 for up to 3 pages and $0.99 each additional, so a tax bill or insurance page sends at the base price and even a loss mitigation packet stays modest, delivered in minutes with the confirmation your deadline depends on. If you are physically in the US or Canada and fax US numbers regularly, our sister site FaxForADollar.com is cheaper at $1.00 for up to 10 pages, and we say so plainly. OverseasFax earns the job from anywhere else, or when you are already using it for the rest of your paperwork.
Put your loan number on each page, upload your PDF, enter your servicer's department fax number, and it arrives in minutes with a timestamped confirmation for your records.
Send a Fax Now