🏦 How to Fax Student Loan Documents to Your Servicer
Paper deferment and forbearance forms for federal student loans can be faxed to your loan servicer, at the fax number printed on the form or on the servicer's own website. Income-driven repayment applications are made online at StudentAid.gov, and PSLF uses the PSLF Help Tool. A fax to your servicer costs $2.99 for up to 3 pages and $0.99 for each extra page, with no account.
Fax your loan documents, $2.99
📋 In This Guide
What Goes Online and What You Can Fax
Some student loan requests have their own online route, and those are the routes to use. The Department of Education takes applications for the IBR, PAYE and ICR income-driven repayment plans online at StudentAid.gov/idr, and Public Service Loan Forgiveness forms go through the PSLF Help Tool. Paper forms such as deferment and general forbearance requests are different: servicers print a fax number and a mailing address on them, and many also offer a secure upload on their website.
Several rules have changed in 2026. In March 2026 a court approved the settlement between the Department of Education and Missouri that ends the SAVE plan. Borrowers in SAVE get at least 90 days to choose a new plan, servicers began sending notices with each borrower's deadline from 1 July 2026, and anyone who does not switch is placed in the Standard or Tiered Standard plan. The new Repayment Assistance Plan (RAP) launched on 1 July 2026, and the new PSLF rule took effect the same day. If your servicer sent you a notice, the deadline in that notice is the one to follow.
Find Your Servicer and Its Fax Number
Your servicer is shown on your StudentAid.gov account dashboard. Once you know it, take the fax number from the current form you are sending or from the servicer's own website. These are the borrower numbers the servicers publish:
MOHELA (Direct Loans): fax 1-866-222-7060. Mail: MOHELA, 633 Spirit Drive, Chesterfield, MO 63005-1243, which is not for payments. MOHELA's forms page also offers secure upload.
Aidvantage: fax 866-266-0178. Correspondence: P.O. Box 9635, Wilkes-Barre, PA 18773-9635.
Edfinancial: please download the current form from Edfinancial and use the fax number printed on it, or use its secure upload.
Nelnet and CRI: we could not confirm a borrower fax number on their own websites, so we do not list one here. Please use the number printed on the form you download from your servicer, or call the servicer and ask.
The rule: fax student loan forms only to the number printed on your servicer's current form or on its own website, and never to a number from an old letter or another servicer.
Fax your loan documents, $2.99
Entering the Fax Number
Select United States, then type all 10 digits including the area code. Do not type the leading 1, because +1 is added for you, and the box removes a 1 typed at the start. The pay button turns on only when all 10 digits are in. So the MOHELA number 1-866-222-7060 is typed as 8662227060, and the Aidvantage number 866-266-0178 is typed as 8662660178.
What to Put on the Cover Page and Each Page
The Edfinancial forbearance form says to include your name and account number on any documentation, and that is good practice with every servicer. Please write your full name, your loan account number and a page number such as "Page 2 of 6" at the top of every page you send, including any supporting pages.
On the cover page, write the servicer's name, the type of request (for example "General Forbearance Request" or "Deferment Request"), your full name and account number, your phone number and email, and the total page count. Keep your Social Security number off the cover page. Sign and date the form where it asks, fill in every required section, and scan it to PDF so the numbers are clear.
Fax your loan documents, $2.99
Cost, With a Typical Example
A fax to a US number costs $2.99 for up to 3 pages and $0.99 for each extra page. A cover page and a five-page forbearance form is 6 pages, which comes to $2.99 + 3 x $0.99 = $5.96. You can upload up to 10 files in one fax, 100MB in total, and you see the price before you pay.
There is no account, nothing is printed on your document, and if the fax cannot be delivered the full amount goes back to your card automatically. Delivery usually takes a few minutes.
Your Record and What to Do Next
When the fax goes through, the confirmation email shows the destination number, the page count and the time in US Eastern Time, which is your record of exactly when it was sent. Keep it with your loan papers. A few days later, log in to your servicer account or call the servicer to confirm that the form was received and processed, because the fax confirmation shows delivery to the line, not the servicer's decision.
If the servicer wants to fax you a form or a letter, our sister service GetAFax.com gives you a private US fax number for 24 hours for $5, for up to 30 pages, and the faxes arrive in your email as a PDF. If your school still needs paperwork from you, see how to fax FAFSA verification documents or how to fax documents to a college. For every US topic, see the US fax guide.
Fax your loan documents, $2.99
Why send it here
One price for the whole fax, shown before you pay, and nothing added at checkout.
Nothing is printed on your document. It arrives exactly as you uploaded it.
If it cannot be delivered, the money goes back to your card without you asking.
It works from anywhere in the US, in any browser, with no account.
Frequently Asked Questions
How much does it cost to fax a forbearance form to my student loan servicer?
Do I need a subscription to fax a deferment form to Aidvantage or MOHELA?
Is it free to send student loan forms another way?
Can I fax my income-driven repayment application to my servicer?
Can I fax my PSLF form to MOHELA?
I was on SAVE and got a notice from my servicer, what do I do now?
I don't have a printer and my forbearance form for Edfinancial is due, can I fax it from my phone?
How do I find out who my student loan servicer is?
Can I fax a student loan form to a servicer that no longer has my loan?
What is the MOHELA fax number for student loan forms?
What is the Aidvantage fax number?
What is the Nelnet fax number for borrowers?
My servicer says it will fax me a form to sign, how do I receive it?
How do I show my student loan servicer when I faxed my form?
Is it safe to fax a deferment form with my Social Security number to my servicer?
My fax to Aidvantage did not go through, what now?
Will my servicer confirm it received my faxed forbearance form?
What should I write on each page of a student loan fax?
When did the Repayment Assistance Plan for student loans start?
Should I fax and also mail the same student loan form?
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📖 How to Fax to the USA Online
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